TRT offers independent grading services to inform Buyers before they place a bid. Grading is first done before a listing by a Seller is activated on the platform. This first grading could be done on products still located at the Seller’s facilities. A grading report is then generated to accompany the listing and is available for prospective Buyers’ perusal.
Once a Buyer places a bid, the Seller accepts the bid, and all necessary conditions are met, the Seller will deliver the product to the TRT warehouse. Once the product is received at the TRT warehouse it will be re-graded by both TRT and the Buyer (i.e. a sample will be sent to the Buyer) to ensure the delivered product is as advertised. Should there be an unacceptable discrepancy between the first and the second gradings, the Buyer will be entitled to a refund while the Seller will be responsible for costs and recollection of the product.
